Troubleshooting

Communication with Devices

Why will my device not connect?
Why is an operator not being uploaded to my device?
Why is a patient ID not being uploaded to my device?
Why is my material lot not being uploaded to my device?

Result Evaluation

What happens to results from an unlicensed device?
Why are results in a hidden state?
Why are results not evaluated immediately?
Why does a result have an unknown material flag when it is using an existing material lot?