Statuses
Statuses display the health of RALS™ SYSTEM diagnostics, services, purges, and backups. Diagnostics Type checks adherence to RALS™ SYSTEM’s hosting environment specification.
Jump to a heading on this page:
Statuses
Health
Institution Access
Adding
Editing
Cloning
Deactivating or Deleting
Statuses Actions
Fields
Statuses
Statuses are tracked for the following RALS™ SYSTEM components and processes:
| Type | Item | Description |
|---|---|---|
| Services | System configuration for sending e-mails | |
| Services | Evaluator | Component used to evaluate results |
| Services | LDAP | Process used to interface with a directory system (e.g. Active Directory) |
| Services | LMS | Process used to interface with learning management system |
| Services | MIG | Component used to communicate with external analyzers |
| Services | Operator Recertification | Process used to automatically recertify operators |
| Services | Patients/Orders Interface | Component used for inbound (ADT/Orders) interfaces |
| Services | Reports Service | Service used to generate reports |
| Services | Results Interface | Component used for outbound (LIS/HIS/EHR) interfaces |
| Databases | History DB | Component used to store History data |
| Databases | History DB Backup | Process used to backup the history database; status not available for a customer-controlled database |
| Databases | HL7InMsg DB | Component used to store HL7InMsg data |
| Databases | LDAP DB | Component used to store LDAP data |
| Databases | LDAP DB Backup | Process used to backup the LDAP database; status not available for a customer-controlled database |
| Databases | LMS DB | Component used to store learning management system data |
| Databases | Logs DB | Component used to store Logs data |
| Databases | Logs DB Backup | Process used to backup the Logs database; status not available for a customer-controlled database |
| Databases | Master DB Backup | Process used to backup the Master database; status not available for a customer-controlled database |
| Databases | MIG DB | Component used to store MIG data |
| Databases | Mirth DB Backup | Process used to backup the Mirth database; status not available for a customer-controlled database |
| Databases | RALS DB | Component used to store the RALS™ SYSTEM data |
| Databases | RALS DB Backup | Process used to backup the RALS database; status not available for a customer-controlled database |
| Diagnostics | CPU Cores | Process to check adherence to CPU specifications in the RALS™ SYSTEM |
| Diagnostics | OS Drive Disk Space | Process to check adherence to OS Drive Disk Space specifications in the RALS™ SYSTEM |
| Diagnostics | OS Version | Process to check adherence to OS Version specifications in the RALS™ SYSTEM |
| Diagnostics | RALS™ SYSTEM Drive Disk Space | Process to check adherence to Drive Disk Space specifications in the RALS™ SYSTEM |
| Diagnostics | RAM Size | Process to check adherence to RAM Size specifications in the RALS™ SYSTEM |
| Diagnostics | TLS Detection (GPO) | Process to check adherence to TLS Detection (GPO) specifications in the RALS™ SYSTEM |
Health
A status will display one of the following healths:
| Icon | Status | Notes |
|---|---|---|
|
In Error | RALS™ SYSTEM component or process ran, but encountered one or more issues |
|
Not Running | RALS™ SYSTEM component or process is not currently running |
|
Running | RALS™ SYSTEM component or process ran without issue |
When the following components have a Health of “In Error”, the reason(s) listed may be the cause:
- MIG
- The HTTPS Certificate field in the LumiraDx Device Type details contains a value that does not match a certificate name in the Windows store in Personal.
- Patients/Orders Interface:
- No messages have been received from the Inbound Service in the expected timeframe.
- Note: The expected number of minutes is a configurable in the System Settings for Interfacing as Max Time Between Inbound Messages.
- No messages have been received from the Inbound Service in the expected timeframe.
- Results Interface:
- When the Outbound Service is unable to update a result.
- When the Outbound Service fails to upload one or more results.
Institution Access
Statuses do not have an institution identity; all statuses can be viewed by any operator.
Adding
Statuses cannot be added.
Editing
Statuses cannot be edited.
Cloning
Statuses cannot be cloned.
Deactivating or Deleting
Statuses cannot be deactivated nor deleted.
Statuses Actions
Execute Diagnostics
The Execute Diagnostics action enables you to manually check a system’s adherence to the RALS™ SYSTEM’s hosting environment. This action refreshes the diagnostics, so that you can view the latest status health.
Fields
The following fields are defined for a status:
| Field | Notes |
|---|---|
| General | |
| Key | Unique identifier |
| Name | RALS™ SYSTEM component or process |
| Type | Type of statuses: Services, Databases, Purge, Diagnostics |
| Health | Health RALS™ SYSTEM component or process |
| Last Update Time | Date and time the health was last updated; if multiple time zone support is enabled, this is displayed relative to your time zone preference |
| Message | Further health-related information for databases, diagnostics, purges, and services |